Privacy Policy & Terms of Use

Who is behind Canalside Property?

Canalside Property is an independent property website run by Sheridan Parsons. Property details are published in good faith, as a service to both property sellers and property buyers. Neither Canalside Property as an entity, nor Sheridan Parsons as an individual, are responsible for any errors or omissions, any loss, financial or otherwise, or any damage or expense, which may be incurred by any person, including any property owner, property purchasor, or estate agent, as a consequence of any property listing on the website, or as a consequence of any social media references to any such property.

What about Estate Agent’s commissions?

Commission is due to your estate agent(s) in accordance with the contract you signed with them. Canalside Property is not an estate agent, does not receive commissions, and is not responsible in any way for the negotiation or sale of properties. A viewing, offer, or sale, arising from a listing on Canalside Property does not change the arrangement you have with your estate agent(s) in any way.

Property Details

Text describing properties is written by Sheridan Parsons. Methods typically used include: paraphrasing agent’s details, searching the internet and social media, viewing floorplans, undertaking historical research, and looking at local maps. Sheridan Parsons only views a property on rare occasions. Agents responsible for marketing the property are therefore advised to check the text describing that property, and to raise any issues or concerns. Corrections will be made at the earliest reasonable opportunity.

Media

The images on the website are procured from a number of sources including Sheridan Parsons herself, estate agents (by agreement), Geograph (Creative Commons), and occasionally members of the public (by donation). If you see an image which is not correctly credited you may request that a credit is added or amended. Contributors, property owners, and estate agents, should be aware that embedded location data (EXIF GPS) may be included and that visitors to the website can potentially download and extract any location data from images on the website.

Deletions

If you are the owner of a property (the vendor) or an estate agent responsible for marketing a property, you can request that we delete that property or amend the text describing that property, the price, or the conditions of sale, at any time. This will be done at the earliest reasonable opportunity.

If you have supplied a photograph, or if there is sensitive content in a photograph,  you may request that it is removed at any time. This will be done at the earliest reasonable opportunity.

What personal data does Canalside Property collect?

We do not collect your name, email, or any other data, for any purpose. If you communicate with Sheridan Parsons on social media or by email, those communications are treated with the usual professional courtesies. Your details will not be added to any database, or shared with any third party.

Cookies

By using our website you consent to the use of the following cookies.

Embedded content from other websites

Properties featured on this site may include embedded videos. Embedded content from other websites e.g.YouTube behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track visits to the website in order to to improve visitor experience on the site, and to inform website development. This data is anonymised. We do not share your data in any other way.

Affiliate Links

When you click on an affiliate link, cookies track your journey from Canalside Property to a different website. This is called cross-site tracking. It allows the website you are visiting to attribute sales (e.g. a holiday booking) to a specific publisher (e.g. Canalside Property). Please see the relevant affiliate marketing platforms for full details of how these cookies are used.

Registered Users

If you are given a registered user’s account (for example, if you are a trusted partner) the following additional terms will apply.

Cookies

When you log in to the site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish a property, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Personal Data

For users who are registered on the website, the personal information you provide in your user profile is stored in a database on our website’s server (hosted by Krystal). Users can see, edit, or delete their personal information at any time via the website’s interface (except they cannot change their username). Sheridan Parsons can also see and edit that information as a website adinistrator. You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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